Is It Time to Re-Grade Your
Pipeline?
By
Chris Kavanagh, CustomerCentric Selling® affiliate.
Contact him via email
or phone at 905-847-6888
It is amazing how quickly each quarter seems to be coming
to an end rather than having just begun. Every additional
month that we are in the field seems to make the sales challenge
of meeting or exceeding our targets just a bit more difficult.
Why is that? We have a pipeline filled with leads, we are
working each day to the fullest and yet we continue to hope
for that "blue bird" account to carry us over the top.
Why does it seem that working harder doesn't seem to bring
the results we are looking for? Might it be the result of
how we are working? What about the prospects we are concentrating
on? Are we looking at our activities as a form of keeping
busy or as progress toward making our targets? What is our
business plan each quarter? Do you even have one? How do we
create one?
These days, our ability to meet and exceed our sales targets
requires analysis and planning. Try this:
Over the next thirty days, take a look at the top ten opportunities
in your pipeline, look back at your call activity and notes
and plot the amount of time spent with each of the prospects.
Ask yourself the questions you know that your manager is likely
to ask, such as whether the prospect has shared a goal. If
he or she has done so, how long ago was that? Have you been
given access to other key players? Have you interviewed each
of them? How long ago was that? What Win about qualifying
the opportunity by putting together a Sequence of Events or
evaluation plan? How many of your ten prospects have an S.O.E.?
For that matter, plot each of your ten prospects within the
following milestone:
- Active - a suspect prospect has been contacted;
- Goal Shared - the prospect has shared what they are wanting
to achieve;
- Champion - you have been given access to other key players
in the organization;
- Evaluation - where we are in the midst of proving our
capabilities, and preparing for a cost versus benefit analysis
conducted by you and your prospect concurrently. In other
words, you have a Sequence of Events under way. How long
has that been the case?
Next, count the number of business days each of your ten
prospects have remained within a milestone. What will be evident
very quickly is where you are spending your time and whether
you have the number of opportunities who will move to the
"WIN" milestone from evaluation necessary to meet your target
this quarter.
Why do all of this? In order to work smarter, not harder!
Being busy does not count for much anymore; results are what
matter. We get compensated for the revenue we generate, not
how busy we can be.
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