Will You Still Be the VP
of Sales in 18 Months?
By
Debra Voigt Swann, CustomerCentric Selling® affiliate.
Contact her via email
or phone at 407-671-5351
Few jobs are scrutinized as closely as that of a CEO or a
VP of Sales. Afterall, CEO's have to answer to their stakeholders
and the VP of Sales has to answer to the CEO. It may surprise
you to learn why the average tenure for a VP of Sales is only
18 months. The obvious reason is that annual sales targets
were missed. While this certainly is a factor, the real
reason is that the VP of Sales couldn't accurately project
actual results throughout the year. This inconsistency
wreaks havoc in organizations. Executives have to explain
the revised target, then re-explain why the revised target
wasn't met either. Budgets are adjusted based on the revised
target, then adjusted again when the target drifts once more.
Stock prices dip. Emotions flair. So, how can a VP of Sales
generate more accurate forecasts and, at the same time,
enhance the productivity of each and every rep? The answer
lies within a pipeline management process.
Visualize that each of your salespeople applied a consistent,
and auditable, classification to each sales opportunity
based on where they are in the sell cycle. Visualize also
that you can calculate the probability that an opportunity
will close at each classification. Finally, visualize
that you can review a report of each sales person's pipeline
and provide coaching based on their individual challenges.
Let's take a look at the following pipeline report and see
how many of you can accurately identify which rep has the
highest probability of hitting quota and why.
First, some background. Each rep has an annual quota of $1.2M,
a 6-month sell cycle, and an average of $100K per sale. Each
rep must find a minimum of 3 new opportunities, i.e. A - Active,
per month. Specific selling activities have been shown to
move prospects through the pipeline; once these activities
are completed, the prospect is assigned a classification.
A 'G' represents a prospect that has shared a goal
with the seller. At level 'C', a lower level buyer
has formulated a solution with the seller and granted access
to key players. At level 'E', a buyer with the power
to authorize an expenditure has verified the goal and solution,
and has agreed to evaluate further. At level 'P', which
we try to avoid, the seller submits a proprosal to the buyer
but does not gain commitment. At level 'V', the buyer
verbally agrees to sign the contract. Historical data has
also been analyzed, and there is a 50% probability that an
opportunity will close once it reaches the 'E' level.
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